SLHSCP

Key documents

Key documents

Find key documents underpinning the work of South Lanarkshire Health and Social Care Partnership in the relevant links below. These documents include:

The Strategic Commissioning Plan, which is at the heart of integration and sets out how health and social care services will be delivered in a more integrated way to improve the quality of support for people who need them. Crucially, the plan sets out how services will be delivered in local areas against priorities identified. 


South Lanarkshire Health and Social Care Integration Scheme

The Integration Scheme is important as it sets out crucial aspects of how integration will look in South Lanarkshire in the future including:

  • The functions of health and social care which are to be delegated to the new H&SCP
  • How the delegated functions will be delivered and monitored
  • Development of financial management and governance arrangements.

South Lanarkshire IJB Complaints Handling
 
South Lanarkshire Integrated Joint Board values complaints and uses information
from them to help make improvements.

If something goes wrong or you are dissatisfied please tell us.

The following leaflet describes our complaints procedure and how to make a complaint. It also tells you what you can expect from us.

Complaints Handling Procedure - Information Leaflet
For further information, please see our complaints handling procedure below which reflects our commitment to valuing complaints.

It highlights how we seek to resolve dissatisfaction as close as possible to the point of contact and to conduct thorough, impartial and fair investigations of complaints so that, where appropriate, we can make evidence based decisions on the facts of the case.
South Lanarkshire IJB Complaints Handling Procedure


The partnership's communications strategy outlining a strategic approach.

South Lanarkshire Health and Social Care Partnership Communication Strategy 2017-2020 & Strategic Communications Plan


The first annual report South Lanarkshire Health and Social Care Partnership, covering 2016/17.

South Lanarkshire IJB Annual Report 2016/17



The Freedom of Information (Scotland) Act requires Scottish public authorities to adopt and
maintain a publication scheme which has the approval of the Scottish Information Commissioner
and publish information in accordance with that scheme.

South Lanarkshire IJB Publication Scheme


Corporate Governance is the term used to describe the overall control system. It details how functions are directed and controlled and how we relate to our communities. It covers the following dimensions including service delivery arrangements, structures and processes, risk management, internal control and standards of conduct.

South Lanarkshire IJB Corporate Governance Documents


The evaluation of health and social care integration is using a Contribution Analysis approach.  This enables complex and sometimes competing influences to be included in determining the contributions to improved health and wellbeing.  Working with all partners, the first story is now available to inform decision-making.  The second Contribution Story will be published in Summer 2018.

Contribution to Achieving the National Health and Wellbeing Outcomes - 1st Contribution Story


Connect 2017-22 is the Council Plan for South Lanarkshire. This is one of the most important documents prepared by South Lanarkshire Council as it sets out vision, values and ambitions, publicly stating what the council hopes to achieve in order to improve outcomes for local people.

South Lanarkshire Council Plan Connect 2017-2022


NHSLanarkshire's Achieving Excellence is one part of a trilogy of plans, along with Joint Strategic Commissioning Plans produced by the North and South Lanarkshire Health and Social Care Partnerships (HSCPs), which will deliver modern, health and social care services

Achieving Excellence March 2017


Duty of Candour

The new statutory Organisational Duty of Candour will be implemented on 1 April 2018.  This new legislation requires all health and social care providers to be open and honest when there has been an unexpected event or incident which has resulted in death or harm, that is not related to the course of the condition for which the person is receiving care.  For more information and helpful links please read the letter from Healthcare Improvement Scotland.


iN TOUCH is a monthly, interactive e-newsletter that has been specially designed to enable the Chief Officer of SLHSCP to continue to engage and communicate more actively with GPs.